A CREATIVE COMPANY FOR THE PEOPLE

We harness the twin powers of empathy and creativity to help people live their best lives. To do that, we are in the business of creating deep partnerships: understanding you, your mission and your audience so you can meaningfully connect with the communities you serve.

We know powerful ideas and storytelling can build stronger, happier communities.

Join us in our goal to make a positive impact with everything we do.

THE POWER OF EMPATHY

Compassion is at the heart of everything we do. Our research and strategic tool, The Empathy Model, finds and centres the people you need to connect with, then filters decisions through the lens of what they need for positive outcomes in their lives.

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THE POWER OF CREATIVITY

A classical white marble bust of a woman with wavy hair on a pedestal, with a blue and purple filter.

The Dream Room is our unique creative process, fuelled by decades of learnings from a range of creative disciplines. In practice, it means we go deep on every project we collaborate on. So the ideas and storytelling we create together makes a lasting impression for lasting impact.

The Dream Room works with The Empathy Model to ensure the right ideas find the right people in the right way.

  • “The Open Arms take our work seriously. They lead with a deep amount of care and empathy, operating as a trusted extension of our team.”

    Molly Whiticker-Ferrie
    Respect Victoria

  • “The Open Arms have partnered with us on a soon-to-be-launched intensive and deeply thoughtful rebrand. From the beginning, they showed up as a partner, not an agency, working alongside our staff and Board with care, respect and strategic clarity.”

    Michal Morris

    GMI Family Violence Services

  • “The Open Arms Empathy Model taught us things we didn’t even know about ourselves. It led to category-breaking creative work across all our brands with brilliant results. The team are so passionate, they are like an extension of us.”

    Nicky
    Virtus Health

WE TURN FUZZY INTO FOCUSSED

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WE CELEBRATE AND SUPPORT DIFFERENCE

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ACCOUNTABILITY IS OUR RIDE OR DIE

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WE TALK HUMAN TO WIN HEARTS

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WE ARE A SMALL TEAM WITH BIG DREAMS

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WE TURN FUZZY INTO FOCUSSED ☞ WE CELEBRATE AND SUPPORT DIFFERENCE ☞ ACCOUNTABILITY IS OUR RIDE OR DIE ☞ WE TALK HUMAN TO WIN HEARTS ☞ WE ARE A SMALL TEAM WITH BIG DREAMS ☞